WhatsApp / Telegram → CRM without chaos
All inquiries from messengers are logged in one place — managers don't lose chats and clients.
TL;DR — In Short
What's included in the Lite package
- Connection of 1 channel: WhatsApp or Telegram
- Logging of new inquiries in CRM or table (contact, date, source)
- Saving inquiry history
- Setting up quick response templates (5–10)
- Testing the entire chain
- Short guide: how to view and process inquiries
- Managers work with clients from one interface
Supported CRM systems
Array
Lite package limitations
- ❌ Only 1 channel connected (WhatsApp or Telegram)
- ❌ No complex logic and scenarios
- ❌ No AI dialogue processing
- ❌ No integrations with internal systems
- ❌ No multi-channel routing
Additional services
- Connection of both channels (WA + Telegram) — price increases
- Complex processing scenarios — from +€200
- AI dialogue processing — separate service
- Full CRM integration — separate service
from €400 — 1 channel, basic inquiry logging, response templates
What we need from the client
- Access to the selected messenger (WA or TG)
- Access to CRM or table
- Contact of responsible person
FAQ
Can both channels be connected at once?
Yes, this is possible for an additional fee.
Is conversation history preserved?
Yes, all inquiries are logged and saved in the system.
Is this a full-featured chat center?
No, this is a Lite solution for logging and order. For complex scenarios there are extended solutions.
Which CRMs do you work with?
Pipedrive, HubSpot, Bitrix24, Zoho CRM and others. Connection to Google Sheets is also possible.
This solution is part of a wider system
The quick solution delivers a fast result. But for sustained growth — ADME designs the full digital architecture: website + CRM + analytics + automation.
Learn about the full systemTell us your situation — we will reply within 24 hours
Free consultation: we will clarify whether this package fits your task.
Write to us