ARGO Ujumisklubi — a service website where UX simplifies class booking
UX/UI design for a sports club focused on scheduling and fast enrollment.
Case overview
- Product type
- Service / booking website
- Industry
- Sports / local services
- UX role
- Booking-focused service UX
- Scope
- UX research, schedule UX, mobile UX
- Geography
- Local (Estonia)
Context
When choosing a sports club, users are not looking for inspiration, but for a clear schedule, simple enrollment, and a sense of service reliability. The UX task is to remove doubts and shorten the path from interest to action.
Task
Build a clear enrollment flow: choose the right group → check the up-to-date schedule → register online. Reduce admin workload and repetitive questions.
Goal
- Simplify class discovery and scheduling
- Reduce steps to booking
- Support mobile-first enrollment
- Increase trust in local service reliability
UX Decision Logic
Homepage: offer and primary CTAs
Clear offer and direct path to action → faster decision-making.
About: clarity and trust
Description of teaching approach → trust in local service.
Benefits: why people choose ARGO
Four key values → confidence in club choice.
Team: coaches and expertise
Coach presentation with photos and experience → trust in professional team.
Timetable: groups, time, price, registration
Structured schedule with booking button → faster decision-making and enrollment.
Mobile: readability and localization (RU)
Multilingual support and adaptive UX → booking "on the go".
Mobile team: card adaptation
Preserving hierarchy on mobile → consistent experience across devices.
What we did
- Information architecture & navigation for fast selection
- Timetable: group → time → coach → price → registration
- Online registration with clear CTAs
- Trust sections: team, experience, key benefits
- Multilingual support (RU/ET)
Results
For users
- Faster booking flow
- Reduced friction to enrollment
- Higher trust in local service
- Clearer schedule visibility
For business
- Increased operational efficiency
- Reduced admin workload
- Scalable service UX foundation
- Better customer self-service
Similar cases
Need a service or club website where users can quickly book without extra steps?
We'll design UX for convenient booking and real customer flow.